FREQUENTLY ASKED QUESTIONS
Some of our most requested information is below. If you still have questions please reach out to our support team directly.
We do not currently offer any expedited shipping options.
Each piece can take between 3-5 days to print, mount, frame and ship. You'll receive a FedEx tracking number from us as soon as it's in the mail so you can keep an eye on things. Most orders are delivered within 10-14 days!
No, we do not include an invoice with your order. Our fine art prints make great gifts. We also offer GIFT CARDS if you’re unsure of what to choose for that special someone.
On the rare occasion that your print arrives in anything less than perfect condition, please let us know immediately. Kindly send some photos of the damaged piece and the box that it came in to us. To start the process please use the CONTACT page.
If your order has been marked as delivered but you have not received it please let us know by emailing us (HERE) and we will help track it down.
We currently only ship to the United States. We are working hard to get international shipping up and running. If you're looking to ship internationally contact us as we may be able to work something out.
All of our prints come ready to hang. Depending on your wall we recommend using screws for our smaller sizes and an anchor for our two largest sizes. Acrylic prints are a bit more robust due to the 1/4 inch crystal clear acrylic coating and should be hung with a heavier duty anchor.
On occasion we release signed and numbered editions that often sell out immediately. The best way to stay informed is by signing up for our newsletter.
We never recommend you spray anything on our products. If you want to clean the front please use a dry clean dust cloth.
Returns & Cancellations
Each piece is custom printed just for you so we are unable to accept returns unless we made an error with your order.
All sales are final, we are unable to accept a return or exchange as all pieces are custom made to order just for you.
We pride ourselves in quick turnaround times and the highest quality and consistency of our product. A key component of this formula is our automated production system.
24 hours a day, 7 days a week, very quickly after your order is submitted it can be in production and past the point of cancellation or changes.
Please double check all orders before submitting to insure they are correct.
Work With Us
Yes, we work closely with many interior designers, architects, and hospitality groups. Please get in touch if you would like to work together using this form
We are currently only accepting new artists on a case-by-case and invite-only basis. If you are interested please apply here and include a resume and portfolio.